SAWS Raises Water Discover For All San Antonio Areas


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Up to date Tuesday, Feb. 23

In a press release launched Tuesday afternoon, all SAWS prospects can use their faucet water with out boiling it.

Space sampling by SAWS and the Texas Environmental High quality Fee reveals check outcomes that may quickly shut the boil discover.

SAWS nonetheless recommends that pipes, ice makers and water fountains be flushed earlier than utilizing the water for consuming or cooking.

Extra detailed info may be discovered at

Earlier reporting

The San Antonio Water System gave a voluntary discover of the water to boil for patrons on Wednesday, Feb. 17. Water used for consuming, cooking and making ice have to be boiled first. The discover is voluntary as a result of not everybody may be affected by it.

The discover got here as residents throughout San Antonio had been experiencing frozen pipes, lack of water strain, and normal lack of service. SAWS President and CEO Robert Puente made the sudden announcement of the discover at a particular metropolis council assembly referred to as to handle the continuing climate, vitality and water disaster in San Antonio and Texas.

Main cities throughout the state have issued related boiling water notices. Nonetheless, this discover was issued as a precaution as a result of strain was impacted together with the SAWS system, Puente stated.

“When the strain drops like this, (the Texas Environmental High quality Fee) mandates that there be a discover of boiling water,” Puente stated. “I will let you know and all of our neighborhood that this can be a precautionary discover. Often it is due to a line break and your system is uncovered to contaminants and that is why you’ve a discover of boiling water. “

The dearth of water strain and pipe breaks in some houses and companies prompted the utility to difficulty a discover as a security measure.

“We, SAWS, don’t have any relaxation. That is the water lack of many houses and companies,” Puente stated.


  • To make sure the destruction of all dangerous micro organism and different microbes, water for consuming, cooking, and making ice have to be boiled and cooled earlier than getting used for consuming water or human consumption. The water needs to be delivered to a vigorous cooking after which boiled for 2 minutes.
  • In lieu of boiling, people should purchase bottled water or get hold of water from another appropriate supply for consuming water or human consumption functions.
  • Whether it is not essential to boil water, SAWS will notify prospects that the water is secure for consuming water or human consumption.
  • When the pig water discover expires, SAWS will difficulty a discover to prospects eradicating the boiling water discover in a way just like this discover.

The discover solely applies to water consumption. Water used for bathing, cleansing or different means doesn’t have to be boiled. The discover will probably be efficient for a number of days.

“The 100-plus hours of temperatures beneath freezing have brought about points with sustaining water strain in extra of 20 PSI in elements of the distribution system. Throughout this time please take care to boil your water till you might be notified from SAWS that you just not have to take action, ”a SAWS assertion stated.

SAWS officers held a press convention after the council assembly to supply additional particulars. Jelynne Burley, SawS Board Chair, stated the discover was voluntary as a result of not everybody could possibly be affected by it.

“In case your strain didn’t change throughout this occasion you’re most likely secure,” Burley stated. “However when you have a distinction within the strain of your property or enterprise’s water system I’ll comply with the suggestions in our secure water discover associated to consuming and cooking.”

Boiling water is supposed to scale back any threat of contaminants, SAWS Chief Working Officer Steve Clouse stated, for individuals who have compromised their strain.

“We don’t absolutely assure that individuals in low-pressure areas are fully disinfected with water,” he stated. “Perhaps they’re however we will’t assure it.

SAWS officers harassed that when you have a leak in your house to show off your water meter.

“If everybody simply allowed free circulate of water into their storage or exterior their wall and down the yard the times ended it could be tougher and tougher for us to recuperate and get sufficient strain within the system,” he stated. Clouse.

SAWS officers confirmed a map detailing areas north northwest, and south of Bexar County with low strain or no service. The pink coloured areas point out the place the SAWS isn’t pushing water as a consequence of lack of strain. However they famous that they might not present a variety of folks affected system-wide as a result of some outages had been as a consequence of pipe explosions in folks’s houses. Different areas can also expertise water shortages.

There is no such thing as a timeline when the service will probably be returned to the affected houses and companies.

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